During the evaluation and early access period, support is handled directly by the data-fit LLC team — not a tier-one helpdesk. Email us with your question, issue, or feedback and we'll respond within one business day.
Sign in to access the platform. The Compensation Operations Agent can answer many operational questions directly inside the product.
Include your tenant name, the action you were taking, what you expected to happen, and what happened instead. Screenshots help significantly.
The Compensation Operations Agent inside the product answers many workflow and feature questions directly. For anything the Agent can't answer, email us.
For login issues, password resets, or new user provisioning, include your organization name and the email address involved.
For CSV import issues or integration questions, include the import type (quota, actuals, ramp schedule) and any error message you received.
For security-related questions, architecture review requests, or data handling inquiries, email us directly. We will respond within one business day and can provide an architecture review package during evaluation.
Email: admin@data-fit.com
Subject line format: DecisionFlow Support — [brief description]
A dedicated support portal will be available to commercial customers. During evaluation and early access, direct email support ensures you reach the right person immediately.